Responsible Gaming —
368bd's Safe Gaming Commitment
Play for fun, not for trouble. 368bd helps you stay in control of your gaming — through protective tools and round-the-clock support.
Our Commitment
Online gaming should be a form of entertainment — a source of excitement, fun, and new experiences. But when gaming habits go out of control, they can have a negative impact on personal life, family, and finances. That is why 368bd treats responsible gaming as its highest priority.
We believe every player has the right to play in a safe environment. On the 368bd platform you will find deposit limit controls, a self-exclusion option, and a time-out feature — tools that put the power of control in your hands. Always remember: 368bd is for players aged 21 and above only.
Responsible gaming means knowing when to stop, sticking to a budget, and asking for help when needed. On this page you will learn how 368bd keeps you protected and what steps you can take yourself.
Protection Tools
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once this limit is in place, you will not be able to deposit more than the amount you have chosen. Limits take effect immediately, and there is a mandatory waiting period before a limit can be increased.
Time-Out
Give yourself a break. Use the time-out feature to temporarily suspend your account for anywhere from 24 hours up to 30 days. You will not be able to log in during this period, giving you the space to clear your head.
Self-Exclusion
If you feel gaming is becoming a problem, choose self-exclusion. This option closes your account for a set period — or permanently. The account cannot be reopened while self-exclusion is active.
Betting & Activity History
You can view a full record of all your bets and transactions at any time. This information helps you analyse your gaming patterns and make informed decisions.
Reality Reminder
After extended play sessions, a reminder message appears on screen to let you know how long you have been playing. This helps you build a habit of taking healthy breaks.
Minor Protection
368bd verifies age at account registration. Users under 18 cannot register, and the platform is for players aged 21 and above only. To protect underage members of your household, use parental control software on your device.
Recognising the Warning Signs
If you notice the following signs, gaming may be becoming a problem. Be honest with yourself:
- You feel a persistent urge to place larger bets to chase your losses.
- You are neglecting family, friends, or work because of gaming.
- You feel restless or irritable when you try to stop playing.
- You are lying to family about how much or how long you play.
- You are borrowing money or dipping into savings to fund gaming.
- You are spending money set aside for essential expenses on gaming.
- You cannot focus on anything else when gaming is on your mind.
Healthy Gaming Guidelines
Set a budget
Decide in advance how much you will spend each day or week, and stick to it. Keep the mindset that losing this amount would not be a problem for you.
Respect time limits
Decide how long you will play each day. Take breaks and keep a balance with other activities.
Accept losses as normal
Winning and losing are both part of casino and betting. Do not place larger bets trying to recover losses.
Remember
There is no guaranteed strategy for winning. Always treat gaming as a form of entertainment, not a source of income.
Steps to Get Help
If you feel gaming is getting out of control, follow these steps without delay:
Acknowledge it to yourself
Admitting there is a problem is the first and most important step. It is a sign of courage, not weakness.
Activate a time-out
Log in to your 368bd account and activate a time-out or self-exclusion through support.
Tell someone close to you
Talk to a trusted family member or friend. Their support can make the road to recovery much easier.
Seek professional help
Consult a mental health professional or counsellor. Professional support is effective over the long term.
21+ Age Restriction
Playing on 368bd is permitted for players aged 21 and above only. An age verification process is followed when creating an account, and any account belonging to an underage person is closed immediately.
If there are underage members in your household, use family control software on your device that can block gaming sites. Never share your account password with anyone.
A Note for Parents
Monitor the online activity of children and teenagers. If you suspect your child is accessing a gaming site, notify our support team — we will take action immediately.
Protection Tools in Detail
How does the deposit limit work?
You can set a daily, weekly, or monthly deposit limit through Account Settings or via support. Decreasing a limit takes effect immediately. Requests to increase a limit go through a mandatory waiting period before taking effect, which helps prevent impulsive decisions in the heat of the moment. The minimum deposit on 368bd is ৳500.
The difference between self-exclusion and time-out
A time-out is a temporary break — your account is closed for up to 30 days and reopens automatically when the period ends. Self-exclusion is long-term — the account is closed for a set period or permanently, and it cannot be reopened in any way while active. For serious problems, self-exclusion is the right choice.
What is a loss limit?
The loss limit feature lets you set in advance the maximum amount you are willing to lose within a given time period. Once that limit is reached, 368bd automatically pauses your ability to place bets, so you do not lose more in an emotional moment.
If you want to close your account
To close your account entirely, contact our support team. Submit a request via live chat or email and verify your identity. We process all requests promptly, and your balance remains safe even after the account is closed.
Contact Us for Help
For any questions or assistance related to responsible gaming, the 368bd support team is available seven days a week, 24 hours a day.
Support Contact
24/7 instant support — available in Bengali and English
[email protected]
24 hours, 7 days — Bangladesh Standard Time (BST, UTC+6)
All responsible gaming requests — deposit limits, time-outs, self-exclusion — are processed with the highest priority.
Responsible Gaming FAQ
Play safely, enjoy the fun
Use 368bd's protection tools and enjoy gaming responsibly. If you have questions, visit the FAQ page or contact us directly.
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